Our Services
From everyday troubleshooting to full technology projects, here's how IT Sidekick Solutions can help.
Service 01
Computer troubleshooting, user issues, software problems, workstation setup, and general IT assistance — whether it's faster to solve in person or from a distance.
Typical Problems We Solve
A computer is running slow or acting up
Software won't open or keeps crashing
A new employee needs their workstation set up
Something broke and nobody's sure why
What This Can Include
Onsite troubleshooting at your office
Secure remote support sessions
Workstation setup and configuration
General day-to-day IT assistance
Service 02
Setup, administration, business email, user management, troubleshooting, and migrations for Microsoft 365.
Typical Problems We Solve
Email isn't syncing or won't send
Need to add or remove a user
Not sure which Microsoft 365 plan fits
Migrating from Google Workspace or another provider
What This Can Include
Microsoft 365 setup and configuration
User and license management
Business email setup
Google Workspace to Microsoft 365 migration
Service 03
Computer setup, Windows troubleshooting, hardware and software problems, deployments, and printer support.
Typical Problems We Solve
Windows won't update or keeps erroring out
A printer won't connect or print correctly
New computers need to be set up and deployed
Old hardware needs replacing
What This Can Include
Computer setup and configuration
Windows troubleshooting
Printer setup and connectivity fixes
Multi-computer deployments
Service 04
Wi-Fi troubleshooting, connectivity problems, network configuration, and small-business network projects.
Typical Problems We Solve
Wi-Fi drops throughout the day
Certain areas of the office have no signal
A new office needs network cabling and setup
Devices can't connect to the network
What This Can Include
Wi-Fi troubleshooting
Network configuration
Small-business network setup
Coverage and connectivity improvements
Service 05
Installation, setup, connectivity, troubleshooting, and network-connected camera support.
Typical Problems We Solve
Cameras won't connect to Wi-Fi
Footage isn't recording or saving
A new location needs cameras installed
Existing cameras need troubleshooting
What This Can Include
Security camera installation
Network configuration for cameras
Setup of recording and viewing access
Troubleshooting existing systems
Service 06
Migrations, deployments, office technology projects, upgrades, network projects, and implementation assistance.
Typical Problems We Solve
Moving to a new office and need everything set up
Replacing computers across the company
Migrating from one platform to another
A project needs an extra set of hands
What This Can Include
Planning and executing office moves
Company-wide computer refreshes
Platform and data migrations
General project support from start to finish
